Contact information

Contact Information

Use the details below to contact Owala about an order, delivery, payment, return, or exchange.

Store Details

Store name: Owala

Email: jbrock1434@gmail.com

Phone: +1 (844) 942-1337

Business address: 250 S 850 E, Lehi UT 84043, United States

Customer Service Hours

Monday through Saturday, 9:00 a.m.-5:00 p.m. Eastern Time (ET). Customer service is closed on Sundays and U.S. public holidays.

We reply within 1-2 business days. For this purpose, business days are Monday through Saturday, excluding U.S. public holidays.

Order and Return Inquiries

Include your order number and a brief explanation so we can locate your order. To request a cancellation, contact us before shipment.

Returns require an email request and approval. The return address is 250 S 850 E, Lehi UT 84043, United States, but wait for customer service to confirm the address and provide a prepaid label before mailing your items.